IN LIFE EXPERIENCE

When you lease a vehicle you normally need to pay a initial rental, sometimes referred to as an up-front payment. This is usually expressed as a set number of Lease rentals ( typically between 3 and 12 lease rentals) and is an advance rental payment and the amount you pay will have a direct impact on your monthly lease rental.     

For example - the total rental payable over a 3 year period for your chosen vehicle is £7,600 excluding VAT.

If you choose to pay a 3 month initial rental followed by 35 monthly rentals then your initial rental would be £600 (3/38th of £7,600) followed by 35 payments of £200 (£7,000).

If you choose to pay a 9 month initial rental followed by 35 monthly rentals then your initial rental would be £1,554.57 (9/44th of £7,600) followed by 35 payments of £172.73 (£6,045.55).   

Under both examples the Lease rentals paid over the total contract are the same and sum up to £7,600.

Certain vehicle finance companies may require a minimum Initial lease payment and this will be confirmed at the vehicle order stage, this may be due to your personal financial circumstances/credit history or down to being a standard policy from the finance company. It should also be highlighted that as the Initial payment relates to a part payment of the total rentals payable it is not a deposit and is non-refundable.

The initial rental is payable to the finance company, the payment date is usually 7 to 14 days after you have taken delivery of your vehicle, however some finance companies may require payment prior to delivery. We will confirm payment dates when you order your vehicle. 

When comparing your options for the most competitive leasing deal it is important that you factor the initial rental into your total costs, some businesses may advertise a very low monthly vehicle lease rate as they have factored in a very high initial payment. Our recommendation is that to compare deals you do a simple calculation:                

Initial Rental + Admin Charge + (Monthly Rental X Number of Rentals Payable) = Total Amount Payable Over Contract 

Road Tax is included in your lease rental price for all personal and business contract hire deals and this is for the duration of the Hire Agreement. If the cost of road tax increases during the course of your vehicle hire agreement or any extended term, your finance company may charge you for the increase. Paper road tax discs ceased being issued in 2014. Road tax is now purchased for your lease vehicle digitally by your vehicle finance company.

The first monthly payments will usually be collected one month after the delivery of your new vehicle, with subsequent monthly payments being taken monthly in advance throughout your Hire Agreement. The date of payment collections will be stated on your Hire Agreement and you may be able to state a preferred collection date in the month to coincide with your income receipt. Please contact one of our customer service executives if you have any questions relating to your rental payments.

The initial rental is payable to the finance company, the payment date is usually 7 to 14 days after you have taken delivery of your vehicle, however some finance companies may require payment prior to delivery. We will confirm payment dates when you order your vehicle. 

If the vehicle has been written off by your insurance company, you must contact us immediately and provide written confirmation from your insurance company that the vehicle has been written off. The finance company will then provide you with a value for settlement of the contract. 

If the vehicle has been stolen and declared a total loss by your insurance company, you must contact us immediately and provide written confirmation from your insurance company that the vehicle is a total loss. The finance company will then provide you with a value for settlement of the contract.

If your lease vehicle has been involved in an accident you are responsible for contacting your insurance company and arranging for the necessary repairs to take place. 

Vehicle insurance is not included in your lease agreement and it is your responsibility to arrange insurance prior to your new vehicle being delivered. The insurance policy must have fully comprehensive cover. When your vehicle delivery date has been confirmed we will contact you so that you can arrange cover. For personal contract hire agreements the insurance cover should be in the name of the person as per the Hire Agreement or the person on the Hire Agreement should be a named driver on the insurance policy. For business contract hire agreements the insurance cover should be in the company's name or in the name of a director. When arranging your insurance cover please ensure that you disclose to the insurance company that the vehicle is on a Hire Agreement and that the finance company is the registered owner and keeper of the vehicle. We recommend that you obtain some indicative quotes for insurance for your chosen vehicle as you would do when deciding on a vehicle to purchase  prior to committing to the Hire Agreement as insurance premiums can vary significantly by vehicle make and model.

Speeding or Parking tickets can be issued in one of 2 ways  

1. Issued directly to the driver e.g. Paper Parking Ticket - under these circumstances it is important that you pay the fine within the agreed timelines, if the fine is unpaid the issuing authority will contact the registered owner and keeper of the vehicle which in the case of a leased vehicle will be the finance company that owns the vehicle. When they receive the reminder the fine is likely to of increased, the finance company will then forward on the fine to you directly along with an administration fee for you to settle.

2. Issued directly to the registered owner and keeper of the vehicle e.g. Speeding Fine - Where a vehicle is leased this will be the finance company, they will forward on the fine to you directly along with an administration fee for you to settle.

Please inform us as soon as possible and we will liaise with the finance company to determine next steps.

Other drivers are allowed to drive your lease vehicle, subject to them being covered by your fully comprehensive insurance policy. The named person on the Hire Agreement should still remain the primary user of the vehicle. If you are looking to lease a vehicle for your partner or child  this should be possible but is subject to the finance provider approval. Please speak with one of customer service advisors so that we can explore options for you. Please note that personal or business contract hire leases cannot be used as a taxi, any form of sub hire/vehicle rental, chauffeur work or for driving schools.

If your vehicle is off the road for a period of time, e.g. for accident repairs or for a major component failure that results in the vehicle being off the road for more than a day due to repair time or time to source replacement parts, your service provider may be able to offer you the use of a courtesy vehicle. Please explore this option with your chosen service provider at the point of booking in you vehicle. We may also for an additional charge be able to provide you with a rental vehicle form one of our rental partners.

All new vehicles will come with a full manufacturer warranty, If a vehicle is pre-registered, you will be entitled to the balance of the manufacturer’s warranty outstanding from the original date of registration. For full details relating to your vehicles manufacturer warranty please contact one of our customer services executives or refer to the Manufacturer's warranty terms and conditions.  

You are responsible for maintaining and servicing your leased vehicle in line with the vehicle manufacturers service schedule guidelines. The choice is yours, you can arrange maintenance and servicing of your vehicle independently via a main dealership or independent repairer (if using independent repairers please ensure that they use genuine manufacturer parts and approved fluids) or you can add onto your lease cost a comprehensive Maintenance and Service package.

It is important to service your vehicle so that the parts which wear down over time and usage can be checked and replaced as needed. A full service is usually required every 12 months or 12,000 miles, however every vehicle is different, so to find out what needs replacing and when (known as 'service intervals'), you should check your vehicles handbook. Also nearly all new vehicles now have some form of warning message on the vehicles dashboard indicating that a service is due.

You will be able to take your vehicle to any manufacturer approved UK based dealership to have your vehicle serviced and if applicable have an MOT completed. Along with your rental agreement documentation you will be provided with details of your maintenance and service package along with contact details so that you can make any maintenance and service bookings at your convenience. A courtesy vehicle can also be requested or free of charge collection and delivery of your vehicle (subject to availability when you make your booking). 

You are responsible for maintaining and servicing your leased vehicle in line with the vehicle manufacturers service schedule guidelines. The choice is yours, you can arrange maintenance and servicing of your vehicle independently via a main dealership or independent repairer (if using independent repairers please ensure that they use genuine manufacture parts and approved fluids).

Please note Maintenance and Servicing packages are an optional extra and that the advertised monthly costs on our website exclude the cost of our comprehensive Maintenance and Service package, but can be added as part of your new vehicle ordering process . Maintaining and servicing your lease vehicle in accordance with the manufactures guidelines is your responsibility. Maintenance and service packages may vary dependant upon the finance company that you have your rental agreement with, our customer service specialists will be able to support you with any questions you may have.

Please note that vehicles leased for more than 3 years will require an MOT at the appropriate time, this will be covered by the optional maintenance and service package if chosen as part of your lease agreement or will be at your cost and responsibility if no optional maintenance and service package have been selected.

All our new vehicles come with a minimum 1 years breakdown assistance cover. Some manufacturers will offer a longer period of cover up to 3 years. We can confirm details when you enquire about a specific vehicle. Also if you choose to add on a comprehensive maintenance and servicing package to your Hire Agreement full breakdown cover will be included for the duration of your contract.